Return Policy
Dragonleaf LLC Money-Back Guarantee
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At Dragonleaf LLC, we are committed to providing our customers with the highest quality products and services. We stand behind the items we offer and want you to be fully satisfied with your purchase. That's why we offer a Money-Back Guarantee to ensure your peace of mind.
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Our Guarantee:
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If for any reason you are not completely satisfied with your purchase from Dragonleaf LLC, you can request a refund within 30 days of the purchase date. We want you to be confident in your decision to choose Dragonleaf LLC for all your gaming needs.
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Eligibility Criteria:
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To be eligible for a refund under our Money-Back Guarantee policy, please ensure that:
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You have purchased the product or service directly from Dragonleaf LLC.
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Your refund request is made within 30 days from the date of purchase.
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The product or service is unused, unopened, and in its original packaging.
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How to Request a Refund:
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To request a refund, please contact our customer support team at info@dragonleafgaming.com. Provide your order details and reason for the refund request. Our team will review your request and process it in a timely manner.
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Refund Process:
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Once your refund request is approved, we will initiate the refund to your original method of payment. Please note that it may take 5-7 business days for the refund to be reflected in your account, depending on your payment provider's policies.
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Exceptions:
Please note that certain products or services may be excluded from our Money-Back Guarantee policy. These exclusions will be clearly stated at the time of purchase.
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Contact Us:
If you have any questions or concerns about our Money-Back Guarantee policy, please feel free to contact our customer support team at Info@dragonleafgaming.com. We are here to assist you and ensure your satisfaction with every purchase from Dragonleaf LLC.
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Policy Changes:
Dragonleaf LLC reserves the right to modify or update this Money-Back Guarantee policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
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Thank you for choosing Dragonleaf LLC. We appreciate your trust in us and look forward to serving you.